All posts by Tom

Tom is the Founder and Chief Blogger of LateDeparture.com. He is a very keen traveller and (obviously) loves to explore airports around the globe. He also enjoys feedback on his posts, so don't be shy and write a comment!

Lucky to get stranded in Amsterdam

Surely you heard about the biggest snowfall in England in 18 years on Monday (news stories here and here). Coincidently I traveled that day from Tanzania back to London through Amsterdam. Not surprising that our connecting KLM flight to London Heathrow therefore received a lengthy delay of almost 6 hours (kudos to KLM though who were quick to organize a Boeing 747 bundling several London flights into one). This was time enough to have a really good look at what Amsterdam Schiphol (IATA: AMS) has to offer.

In summary, Schiphol offers a lot. Of course, you find the usual things like Duty Free Shops, Cafés, Burger joints and bars. But Schiphol goes further, a lot further actually: You can find everything from a full Casino in the main terminal, a branch of the famous Rijksmuseum with a drawing from Rembrandt among the display to one of the Yotel chains that offer affordable, modern rooms for as short as 4 hours.

But even if you are just looking for a quick refreshment, Schiphol has it: you will find shower cabins in the toilets in front of the First Aid on the first floor of the main hall, between the airport lounges 41 and 42. There, you also find comfort seats for you to rest from your busy travelling life. And if you need refreshment for your stomach, try the noodle soup (€15) at “Noodles” next to the T5 transfer desks.

Finally, even the usually from airports banned smokers will like the Dutch version as there is a smokers cell room on the first floor next to the airport lounge 42. However, if you are looking for a typical Amsterdam coffee shop you are out of luck unless you book one of the Holland Tours directly from the airport and make it into the city (disclaimer: I am not suggesting anything here! ;-)).

Now to the tricky part, the Top-5: I really had to think about it hard this time as there are so many things you can do – here are my favourite five:

  1. Visit the Rijksmuseum branch and find the Rembrandt drawing
  2. Eat a pot of pork noodle soup at “Noodles”
  3. Buy some Dutch cheese from the Delikatessen shop (alternatively, buy some famous Dutch liquorish)
  4. Count how many Dutch, blond ladies you see that are over 1.90m tall (6’3″) – trust me you need more than one hand to count them!
  5. Try to find Starbucks (remember, the Berlin task?) – it’s not that tricky here, but you may need some time depending on your destination (this is already a hint)…

 

Airport Facts and Ratings

Airport Name Amsterdam Schiphol
Website http://www.schiphol.nl
IATA Code AMS
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop €84.50 (£75.10)
Bottle of Veuve Cliquot at the Duty Free Shop €32.95 outside the EU (£29.30)

 

Hello 2009 – Hello Kitty Lounge

Well, nothing is impossible and that definitely holds true for Asia: Terminal 2 of Taiwan’s Taoyuan International Airport (IATA: TPE) features a full-blown Hello Kitty Lounge with adjacent – wait for it – Hello Kitty souvenir shop. Apparently you can even board some planes directly from the lounge. I guess one of these planes here. Up to you now to decide whether that’s a great sign of what we can expect at airports in 2009 or not…

[Original Post from the Hello Kitty Gifts Blog]

2008 Top 10 Airport News

I am sure you agree that 2008 has been a very difficult eventful year. This also holds also true for the aviation industry as our selection of the top 10 news stories about airports shows:

10. London Stansted blockade
London Stansted Airport
Early December environmental activists have stopped flights at London’s Stansted airport (IATA: STN) after breaking through to the runway, raising security concerns at Britain’s third-busiest airport. The protests against a further expansion of the airport caused a serious knock-on effect on the airport’s flight operations causing over 50 flights to be cancelled.

9. Opening of Beijing airport Terminal 3
Beijing Airport Terminal 3
On March 26, Beijing airport (IATA: PEK) opened its new Terminal 3, designed by Sir Norman Foster, after four years of construction. It is the world’s largest airport building, covering more than a million square meters, designed to accommodate an estimated 50 million passengers a year by 2020.

8. Closure of Berlin’s iconic Tempelhof airport
Berlin's Tempelhof Airport shut for good
Open one, close one; on the October 30, Berlin’s iconic Tempelhof airport closed down for good. Originally opened in 1923, the later built airport halls and neighbouring buildings, intended to become the gateway to Europe and a symbol of Hitler’s “world capital” Germania. Read our full coverage here.

7. Kalitta Air crash at Brussels airport
Brussels Airport Cargo Plane Crash
On Sunday, 25 May a Boeing 747 cargo plane overshot the runway at Brussels Zaventem airport (IATA: BRU) and crashed resulting the aircraft to break into 2 parts. The spectacular picture made the news everywhere.

6. Frightening landing at Hamburg’s airport

A low pressure system named “Emma” nearly caused a disaster at Hamburg airport (IATA: HAM) in March. The Lufthansa A320 plane struggled to make the runway through 90 kilometre-per-hour crosswinds resulting in the 39 year old pilots last minute go-around procedure and a safe second attempt. The frightening approach was caught on camera and is an extraordinary piece which will now probably be used all over the world in pilot training classrooms.

5. Hong Kong wins ‘Airport of the Year’ award
Hong Kong International Airport
In July Hong Kong International airport (IATA: HKG) was named best Airport in the world, in the passenger survey results released by Skytrax. Despite being “only” rated in 5th place in the most-timely airport survey, Hong Kong received the prestigious award after Skytrax collected 8.2 million questionnaires completed by passengers over a 10-month time period. Read our congratulating article here.

4. Spanair crash at Madrid airport
Madrid Airport Spanair crash
A combination of basic pilot error and an electrical failure was the possible cause of the crash of a Spanair plane at Madrid’s Barajas airport (IATA: MAD) on 20 August that killed 154 people. The airport was closed for several hours after the accident.

3. Radar malfunction at Dublin airport
Dublin\'s airport problem with its radar system
In the midst of the summer holiday season, Dublin airport (IATA: DUB) made the news with its malfunctioning radar system which meant that controllers lost some functionality on their screens meaning they were unable to see the labels attached to ‘blips’ that signify individual aircraft. The problem resulted in massive delays and many cancellations over several days.

2. Bangkok blockade
Bangkok airport blockade
Protesters supporting the People’s Alliance for Democracy stormed Bangkok’s Suvarnabhumi airport (IATA: BKK) in late November, occupying the departure lounge and blocking all exits. With that 3,000 people were stranded within the airport and another 350,000 were stranded within Thailand. Read our interview with an affected traveller.

1. Chaos at London Heathrow’s new Terminal 5
London Heathrow Terminal 5
In March BAA, the company that owns Heathrow airport, opened its newest addition of what should have been a proud event for London’s most criticised airport. Instead, the opening resulted in a PR disaster with BAA losing thousands of bags over several months. The event then became one of the triggers leading to the demands of breaking up BAA’s monopolistic ownership of airports in the UK.

[Pictures from Flickr – some rights are reserved: London Stansted, Beijing, Berlin Tempelhof, Brussels airport, Hong Kong, Madrid, Dublin, Bangkok, London Heathrow

Bangkok airport blockade: Interview with stranded traveller

About three weeks ago, protesters supporting the People’s Alliance for Democracy stormed Bangkok’s Suvarnabhumi airport (IATA: BKK), occupying the departure lounge and blocking all exits. With that 3,000 people were stranded within the airport and another 350,000 were stranded within Thailand. One of them, Markus, a friend of mine on holiday in Thailand. After an additional 9 days in Thailand, he finally returned last Sunday. Latedeparture.com was able to speak with him about his experience:

Tom for LateDeparture.com: When was your original flight back planned for?

Markus: Our original flight was scheduled for Friday November 28th with Emirates via Dubai to Munich. At the end we flew on Sunday December 7th with Lufthansa to Frankfurt – a short delay of nine days.

That sounds terrible, what had happened?

Three days before our original flight anti-government protestors (the yellow shirts from People’s Alliance for Democracy) took over Bangkok’s international airport. One day later they occupied Bangkok’s domestic airport too. So Bangkok was blocked from international air traffic and we were stranded in Thailand. After the Constitution Court ruled on December 2nd to disband the three ruling parties in the coalition government the protestors gave up the airport blockade and since December 6th the airport reopened for international flights.

Did you actually get stuck at the airport?

No, when we arrived in Bangkok it was impossible to go to the airport already.

How did you then spend the days waiting for your flight back?

After we realized that it will take some days to get out of Thailand (we also checked alternatives like flying form Malaysia or Singapore) we spent some relaxing days on Ko Chang Island waiting for news. When the protestors left the airport we went back to Bangkok and hoped for a reopening of the airport. The last three days we spend in a luxury hotel in Bangkok which was paid for by the Thai government. We also spent many hours waiting in the Emirates office waiting for news and searching for alternative flights. This was the most annoying part as the Emirates stuff was quite overstrained so that we got different information each day.

How did you then manage to get a flight back home?

As Emirates was one of the few airlines which didn’t operate from alternative airports and which didn’t send extra planes during the blockade (e.g. Lufthansa operated their Bangkok flights from Phuket and Air Berlin operated from the formerly military airbase Utapao) we still had no return flight after the Bangkok airport reopened on December 5th. Emirates just told us that they will call us within the next days. So we went to the Lufthansa office and got ourselves a return flight to Frankfurt. Probably a good decision as we had the impression that only Emirates passengers were still stranded in Bangkok when we left (especially in our hotel).

Was that at least a pleasant experience on the way out? I bet the airport must have been croinwded still, right?

As most airlines had the extra flights from other airports the Bangkok airport was not crowded at all when we flew back. Also there were no other signs showing the airport was closed for more than a week when we arrived at the airport.

Did you discover anything specially great or annoying about Bangkok airport?

The Bangkok airport is quite modern with a lot of opportunities to spend some hours.

Do you think this event changed how the airport operates?

I think this event won’t have any influence on the way the airport operates but the event will have a big influence on tourism in Thailand next year.

Thank you for your time answering my questions!

You are welcome.

[Picture from BBC]

Airport food: 3 continents, 3 airports, 3 great choices

You know the feeling, it’s evening, you rushed to the airport after a long day at work and haven’t had time to eat. You then find out your plane is delayed, so that you won’t get your free business economy class dinner anytime soon. What do you do? Well, there is always the crappy sandwich shop close to the gate, right? Wrong!

Luckily today many airports realised people actually value quality food and offer descent alternatives to the ubiquitous fast food chains. Following are three options from three different airports around the globe that cater for the foodie in you:

London Heathrow – Terminal 5: Gordon Ramsay’s Plane Food

The unsurprising favourite is “Plane Food“, a fine dining outlet by London’s only 3-Star-Michelin chef, Gordon Ramsay. Lulu from Planet Eye recently wrote

…this is probably the only airport restaurant with which I’ve actually made a reservation. Once you tuck into the foie gras and chicken liver parfait, followed by the Casterbridge rib eye steak, it’s really hard to be satisfied by the chicken or the beef options offered by your flight attendant.

I’ve always been a fan of Gordon’s food and this has to be a must-go for when you have some time on your side (and made a reservation…). In addition Plane Food now also offers a few take-away picnics (£14.95 for the lunch box). Enjoy!


Sydney International Terminal: Wagamama

It has sadly been a while since I have personally been at Sydney airport but one of the safe and tasteful choices is Hong Kong born Alan Yau‘s Australian subsidiary of Wagamama in the international terminal. You will be sitting on shared tables and have the choice of a variety of tasty Asian inspired dishes. Having tasted the Australian, the Dutch and the English Wagamama I must say I found the Aussie version the best – definitely worth a taste when you are in this magnificent city.


Miami International: Chili’s

Well, I’m going to follow a bit of a stereotype here by mentioning a chain restaurant as my choice for the USA’s most Latin airport. Sometimes you just want that uncomplicated, yet tasteful American comfort food. Go to Chili’s which you find in the G area and taste one of their wonderful Baby Back Ribs. They really are delicious!

 

[Picture from Flickr]

Cartagena airport – gateway to Colombia’s Caribbean coast

Cartagena de Indias, often described as one of South America’s true jewels, certainly is a fascinating city. I have actually never seen so many colourful, colonial houses next to each other. And since Cartagena is the premier weekend destination for rich Colombians and the place of choice for festivals and exhibitions, the city is always packed with people looking for a good time.

And since the easiest way getting from Colombia’s major cities like Bogotá or Medellin is the air, Cartagena has a sizable airport which is even offering some international direct flights. Rafael Núñez International Airport (IATA: CTG) as it is officially called is located only a short taxi drive north of Cartagena’s walled city. It’s not the most exciting airport, but there are (as always) still a few things you can do if you get bored:

  • Enjoy a last Caribbean heat flash in the courtyard before the arrival hall
  • Walk to Kekoriko (on the corner where the taxis get off the main road) and try this ubiquitous fast food chain (I wasn’t that impressed though).

And after security:

  • Buy a last-minute-packet of Juan Valdez coffee
  • Renew your flip flops at the small shop (from 35,000 pesos)
  • Buy refreshments from the small yet surprisingly fully stocked stall in the waiting lounge
  • Check your emails through the free Wifi (connect to “Sacsa”)

Airport Facts and Ratings

Airport Name Rafael Núñez International Airport Cartagena de Indias
Website http://www.sacsa.com.co/
IATA Code CTG
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop no duty free Shop
Bottle of Veuve Cliquot at the Duty Free Shop no duty free Shop

Final Call for Berlin Tempelhof

Every now and then I write about airports that are currently in the news for one or another reason. For your convenience, I have now also created a new category exactly for these kind of posts.

Today, Berlin’s city airport, Berlin Tempelhof (IATA: THF) sadly made it into the news. I write sadly, because the airport will close down for good today after having been in the service for 85 years. The last scheduled plane will take off for Mannheim (IATA: MHG) today at 21.50h local time .

Berlin Tempelhof was probably one of Europe’s most famous airports, mainly because of it’s importance in history. Originally opened in 1923, the later built airport halls and neighbouring buildings, intended to become the gateway to Europe and a symbol of Hitler’s “world capital” Germania. They are still known as the largest built entities worldwide, and have been described by British architect Sir Norman Foster as “the mother of all airports”. After the end of World War II, the airport became the main hub for the airlift operations into Berlin.

After Berlin decided to focus on the extension of Berlin Schoenefeld (IATA: SXF) as the main hub into Germany’s capital, it soon became evident that the days of Berlin’s “City Airport” will be numbered. Finally, on 27th April 2008 the failed referendum for keeping the airport open sealed its fate.

Unfortunately, I only landed at Berlin Tempelhof once and that was years ago, so therefore I cannot provide you with the usual ratings (not that it would matter much now anyway). Wikipedia, however, mentions that it had the “world’s smallest duty-free shop”.

[Picture from Flickr]

Miami Airport – Gateway to South America

When you first arrive at Miami International Airport (IATA: MIA) you wouldn’t necessarily think you entered American soil as airport staff mostly speak Spanish and the general crowd looks different from what you would consider “typical” Americans. Of course this is no coincidence since Miami has long been a gateway to South America for the West and a first port of call for South and Central Americans visiting North America. Further more it is no surprise that throughout Miami and its airport you can easily get by without speaking English at all.

America’s third largest airport in terms of International passengers does feel fairly big with its nine different terminals or concourses as they are called here. These alphabetically named areas, A to J, are physically connected, however, once you go through security you can mostly not move between them. My Avianca flight to Bogotá (see related post about Bogotá airport) departed from the J concourse. This is Miami airport’s newest terminal which opened on August 29, 2007 under Miami International Airport’s South Terminal Renovation Project.

Check out these things to do when your flight departs from the H or J concourse (these two are connected):

  1. Get yourself (or treat your girlfriend) a 10 minute manicure for $15 between the H and J concourse
  2. Get another one of these delicious Coronas at “Corona Express” next to gate J4
  3. Change into something warmer at the fairly spacious toilets as the air conditioning is freezing throughout the terminal
  4. Recharge your iPhone at one of the many power stations
  5. Read the poetry written on the floor all along the J gates and accidentally pump into that beautiful, Colombian lady

Airport Facts and Ratings

Airport Name Miami International Airport – Concourse J
Website http://www.miami-airport.com
IATA Code MIA
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop $99.00 (£62.30)
Bottle of Veuve Cliquot at the Duty Free Shop $38.00 (£23.90)

 

Bogotá Airport mucho gusta?

My recent travel brought me to Colombia’s capital, Bogotá. Even now with improved security and a thriving economy, Colombia is still an adventure, even for the most experienced traveller. On the other hand, the contrast in this fascinating city, 2,640m above sea level, is stark. The south of the city is a very poor area and not safe for tourists while the north is wealthy and houses modern eateries and bars that don’t have to hide from top-notch addresses in other countries.

So how does the airport rate? Basically, the airport is divided into two passenger terminals: El Dorado International, the main terminal for all international flights, built in 1959 and Puente Aéreo Terminal (Air Bridge Terminal, in English), built in 1989 which serves Avianca’s and its subsidiary SAM’s, domestic and regional flights. As I had the pleasure to experience both terminals, here’s what you can do if your flight is delayed:

Regional Terminal
Make sure you don’t go through security until shortly before your flight as after that there is nothing more than a few toilets and a couple vending machines. Therefore the subsequent tips are for the area before security:

  1. Buy some strawberries at “Aerofresas” for 4,000 pesos (they looked a bit unripe but tasted actually really nice)
  2. If you are the sweet type, get some dark Lindt chocolate from “Colosinas”, not far from the strawberries place
  3. And of course, don’t forget to taste another of these wonderful Colombian coffees. I had an Espresso at “Inter-Cafe”, right next to the chocolate place.
  4. Now that you’re well fed you can walk south to the slightly more upmarket part of the terminal and stroll around the stores there
  5. By now your flight should be ready, if not, you probably shouldn’t board it anyway. Just kidding. If you still have time, go to the Orbitel shop on the north side, call your family and tell them about how nice Bogotá was and that there is nothing for them to worry about.

International Terminal “El Dorado”
Again, the better area for spending time is before security. But here you don’t want to leave it to the last minute as you will have to go through the passport control and another security check before getting to your gate. Also, be prepared for a detailed bag search.

  1. After you checked in, go upstairs as all the shops and restaurants are on that floor. If your flight is in the morning, go to “Crepes & Waffles” for a descent breakfast (if not see 2.). Even though I was not very lucky with what I ordered, the food looked really good and the place is an institution throughout Bogotá
  2. If you are still hungry or your flight is later in the day, go to “El Corral”, Colombia’s best burger chain and order a 1/2lb “Corralisima”. You will have to wait about 15 minutes, but, oh boy, this burger is worth the wait – trust me!
  3. Go to one of the music shops and buy that Colombian music you have heard throughout your stay. I bought the CD of Silvestre Dangond with the song “Me gusta, me gusta”.
  4. If you still have time, go through security and buy that delicious coffee from the Juan Valdez store towards the end of the small stalls.

 

The rating below is based on the International Terminal:

Airport Facts and Ratings

Airport Name Bogotà El Dorado International
Website http://www.elnuevodorado.com/
IATA Code BOG
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop $99.00 (£57.20)
Bottle of Veuve Cliquot at the Duty Free Shop $50.00 (£28.90)

 


[Picture from
Flickr]

Lower Rhineland airport Weeze: worth a visit?

I’m sure you have all seen various types of airports in your lifetime. There are tiny grass or dirt based landing strips that function as airports on remote locations, small huts with paved runways in rural areas, airports that serve as regional hubs and then there are the big and bigger international airports like London Heathrow, JFK and the likes. But there is a new set of airports out there: converted military airfields transformed to regional hubs for low(est) cost airlines. The Lower Rhineland airport Weeze (IATA: NRN) fits into that description.

50 kilometres northwest of Dusseldorf and 30 km southeast of the Dutch town of Nijmegen, Weeze airport used to be the military airbase RAF Laarbruch. According to Wikipedia, the airport serves 6 airlines but its main customer clearly is the Irish run Ryanair with a fairly good selection of flights to various destinations in Europe.

My flight back to London Stansted (IATA: STN) that day was slightly delayed, but other than that operations at the airport were efficient and I passed through the security checks fairly quickly only to discover there was absolutely nothing on the other side. Well, okay, nothing is a strong word. There was a bar and a small kiosk but that was about it (it did find my price checking items though, see below). So, what can you do in such a situation? Here are 3 suggestions:

  1. Find your next destination through the selection of available Lonely Planet guidebooks at the small kiosk (the selection actually was pretty decent!)
  2. Look through the magazine offerings and find the one magazine with the weirdest freebie (in my case it was an inflatable sword added to a children’s magazine called “Benjamin Blümchen”)
  3. Flick through your iPod and find the song of the day (I went for “Hellsongs – Symphony of Destruction” although not because of the lyrics or the title, simply because I like the tunes and it’s funny)

 

Airport Facts and Ratings

Airport Name Airport Weeze
Website http://www.airport-weeze.de
IATA Code NRN
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop €87.00 (£68.80)
Bottle of Veuve Cliquot at the Duty Free Shop €34.90 (£27.60)

 

[Picture from Flickr]