Incheon International Airport in Seoul, South Korea (Korean: 인천국제공항, IATA: ICN) has been named Best Airport in the world, in the passenger survey results released today by Skytrax, a UK-based aviation research organisation with more than 8.2 million questionnaires completed by passengers across the world, during the 10 month survey period. Skytrax wrote on their website today that
Incheon is an airport that has been in the global top 5 ranking for the World Airport Awards during the past 5-6 years, and it is a great achievement for them to secure this premier mark of customer satisfaction.
Second best airport in this year’s ranking came last year’s winner, Hong Kong International Airport followed by Singapore’s Changi airport. Late.Departure.com fully reviewed three of the top ten airports and will publish the Munich review next week (click on the links below to read the reviews) :
- Incheon International Airport
- Hong Kong International Airport
- Singapore Changi
- Kuala Lumpur
- Centrair Nagoya
Best European Airport went to Zurich which overtook Munich’s lead from last year. In North American the award went to Dallas/Fort Worth. Other regional winners were Tel Aviv for the Middle East, Auckland for the Pacific region, Cape Town for Africa, Panama for Central America and Lima for South America.
The World Airport Awards are based on the results from 8.6 million questionnaires completed by airline passengers in 2008/9, covering more than 190 airports worldwide. The survey evaluates traveller experiences across 39 different airport service and product factors – from check-in, arrivals, transfer through to departure at the gate.
Congratulations to Incheon; I guess I will have to schedule a trip to Seoul soon to provide my loyal readers with my own verdict. Any sponsors? 😉
[Picture from Wikipedia]